Magazine for the car and truck fleet and leasing industry
Issue link: https://autofleet.epubxp.com/i/186381
ORDER-TO-DELIVERY 2013 ORDER-TO-DELIVERY TIMES: CARS CAR MODELS vehicle segments were more pronounced than others. "Tere was a higher overall replacement volume, especially increased demand for the commercial truck and van segments," KOKOS said George Kokos, manager, new vehicle acquisition for PHH Arval. Te impact on OTD by increased industry order volume was also cited by Wheels. "In an efort to ensure improved supply, the Detroit manufacturers reduced their annual two-week summer shutdown at dozens of plants that produce the most popular models. Ford halved production at about 20 North American plants and nearly all of Chrysler's engine and transmission plants operated straight through the summer without shutdown," said Freund. Another factor delaying OTD was related to delivered replacement vehicles sitting on dealer lots without timely notifcation to drivers. "Timely delivery processing by dealerships continues to drive additional cycle time into the overall experience for customers," observed Candice Groth, manager, factory orderGROTH ing, and vehicle information center for GE Capital Fleet Services. Tese were among some of the fndings of Automotive Fleet's 14th annual OTD survey, which was based on data and analyses provided by six feet management company (FMC) survey partners. Te six survey partners were: ● ARI. ● Donlen. ● Emkay. ● GE Capital Fleet Services. ● LeasePlan USA. ● Wheels Inc. Te AF OTD survey tracked deliveries of 136,747 new vehicles in the 2013 modelyear, representing 87 diferent models. Te survey methodology calculated OTD times for cars from the day an order was placed with a factory to vehicle delivery to a dealer (not driver pickup). Truck OTD was calculated from order placement to delivery to an upftter or, if no upftting was re16 AUTOMOTIVE FLEET I OCTOBER 2013 2013 Subaru Outback 2013 Subaru Legacy 2013 BMW 3 Series 2013 Chevrolet Cruze 2013 Chevrolet Impala 2013 Dodge Avenger 2013 Ford Taurus 2013 BMW 5 Series 2013 Buick LaCrosse 2013 Chrysler 300 2013 Buick Verano 2013 Toyota Avalon 2013 Chevrolet Malibu 2013 Dodge Dart 2013 Toyota Corolla 2013 Chrysler 200 2013 Toyota Camry 2013 Dodge Charger 2013 Toyota Camry Hybrid 2013 Lincoln MKS 2013 VW Passat 2013 Cadillac XTS 2013 Ford C-MAX/C-MAX Energi 2013 Cadillac CTS 2013 Ford Focus 2013 Mazda6 2013 Volvo S60 2013 Nissan Sentra 2013 Ford Fiesta 2013 Chevrolet Volt 2013 Ford Fusion 2013 Audi A6 2013 VW Jetta 2013 Nissan Altima 2013 Ford Fusion Hybrid 2013 Audi A4 2013 Nissan LEAF 2013 Toyota Prius 2013-MY OTD (DAYS) 44 50 51 51 53 53 53 55 56 56 56 57 57 58 59 59 60 61 62 63 63 63 63 66 68 70 71 79 80 83 85 86 86 88 89 95 98 100 quired, to a dealer. Te days spent at an upftter were not included in truck OTD times. Te industry average was calculated for each model tracked based on information provided by participating feet management companies. MY-2013 OTD vs. MY-2012 Te good news is that OTD was relatively unchanged for the 2013 model-year. "Overall, order-to-delivery times were about the same in 2013 as they were in 2012," said McHugh of ARI. Tis observation was echoed by the other FMC survey participants. "Although some models experienced increases, there were many models that im- 2012-MY OTD (DAYS) 66 67 56 49 47 48 57 N/A 52 60 N/A 57 52 72 82 59 57 52 61 54 70 N/A N/A 65 87 70 69 76 81 82 75 79 86 77 76 94 81 93 CHANGE (DAYS) -22 -17 -5 2 6 5 -4 N/A 4 -4 N/A 0 5 -14 -23 -1 3 9 1 9 -7 N/A N/A 1 -19 0 2 3 -1 1 10 7 -0 11 13 1 17 7 proved or didn't change. Some of the OTD delays that did occur, particularly early in the model-year, were due to multiple recalls on a specifc model and material/quality holds," said Cindy Gomez, director of Fastest OTD – cars 44 DAYS