Automotive Fleet

SEP 2013

Magazine for the car and truck fleet and leasing industry

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Page 35 of 77

FUEL CARDS FLEET FUEL CARD OVERVIEW # of States w/ Sites/ Stations Fueling Base Price or Method # of # of CardTotal Lock Sites Sites/ (Unattended) Stations Main Phone/ Fleet COMDATA Randy Morgan (800) 266-3282 ext. 6902 50 Pump price, discount, cost-plus/ retail-less/better-of-options, and fxed price Approx. 5,000 600,000 FleetCards USA (800) 633-3271 50 Retail, pump price, and cost plus Varies by product Varies by product SuperFleet Shawn Kendrick (800) 428-4016 (937) 863-6045 43 Tiered rebates based on gallons purchased and cost plus 50 7,200 WEX Michael Lingman (800) 395-0812 50+ Puerto Rico Pump price, less negotiated discounts 1,300 91%1 WEX Fleet One Stacey Bright (866) 517-2537 50 Case price, cost plus, and pump minus 1,000+ 65,000+ SOURCE: AF RESEARCH DEPT Company/ Contact Online Account Management (Website) With hundreds of thousands of sites and stations available, feet fuel card providers can help a feet manager gain overall control of their feet fueling expenses. 1The fgure 91 percent represents the percentage of actual fueling locations the card is accepted at. provides basic information on a transaction such as a time stamp and location of purchase; however, if further analysis and detail is needed, you may need to locate a provider that ofers Level III data as a basic feature, which adds more detail to the transaction. Once the basic features are established, a feet manager must decide which additional unique features are needed to succeed and whether that provider ofers them. Tese features could include the amount of fuel site acceptance needed or connection to a proprietary network for useful insights. Finally, in choosing the best fuel card provider, the feet manager must ultimately trust the provider and be able to customize a solution to best ft the feet manager's goals for success at the initial onboarding and throughout the relationship. Get Involved & Ask Questions Once you have a complete picture of what your feet needs from a fuel card provider and program, the next step is to interview each card provider to ensure they are a good ft, not only for meeting the performance metrics, but also for relationship and culture ft. Also, ask for referrals and call around for the rest of the story. To help feet managers get started, the fuel card experts provided a few questions to ask feet fuel card providers during the initial interview: 32 AUTOMOTIVE FLEET I SEPTEMBER 2013 How will implementation of a feet fuel card afect my current fueling operation? ● What does the provider feel the overall value of a fuel management program is? ● Can my department run more efciently by implementing a fuel management program? ● What is the cost vs. beneft? Fleet managers should be looking at the ROI in moving to a fuel management program vs. having employees manage it. ● Do you ofer an online account management system? ● What type of technology is available? ● What new technology is being used to help monitor a feet? ● What are the constraints, if any, with the fuel card data interface with the feet's management sofware? ● Is the company who is introducing the fuel management solution a turnkey provider? In other words, is this company capable of handling all of my fuel management needs? ● What percentage of your merchant locations capture enhanced Level III data such as product description, total units (gallons), price per unit (gallon), odometer input, & PIN or Driver ID? List the data elements that your card captures. ● What are the types of authorization controls available by type of card and percentage compliance by retail mer● chants? For example, are there controls on product type, total dollar spend, total authorizations/transactions, time of day, day of week, specifc location restrictions, ZIP codes, Merchant Category Codes (MCC) or states? How do they work? ● What type of real-time reports do you have and what are they? ● Does your feet fuel card system provide purchase alerts? How does that system work? What types of alerts are possible? ● Does the card include a proprietary network? ● Are purchase controls set at the product or merchant levels? ● How extensive is the card's fuel station acceptance? ● Is there a way to customize the fuel card for a specifc need? ● Is there 24-hour customer service with a "live" person for support? ● What happens when a driver is denied access to fuel or maintenance at a location? Do the authorization limits and controls provide fexibility for driver mistakes and errors while attempting to fuel? ● In the event of emergencies, such as a storm response, does your system allow for temporary override capabilities? How does this specifcally work, and how is it turned of ? AF

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