Automotive Fleet

SEP 2013

Magazine for the car and truck fleet and leasing industry

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PHOTO: ©ISTOCKPHOTO.COM/DIGITALHALLWAY TAKING THE OUT OF EXECUTIVE FLEET MANAGEMENT Managing a feet of executive vehicles can be a challenge, and the resources and time required can be out of proportion to the numbers. Here are some tips to get the job done with ease. AT A GLANCE Fleet managers tending to company executives, their feet vehicles, and egos should: ● Find common ground with executives at every opportunity. ● Direct executives to a convenient local network of dealers and maintenance services. ● Work with executives' secretaries and administrative assistants. 50 AUTOMOTIVE FLEET I SEPTEMBER 2013 M anaging company vehicles is challenging and rewarding. Fleet managers generally enjoy what they do, and the profession can be a springboard to greater responsibilities. But, if there is one aspect that can make the job nerve wracking, it is managing executive vehicles. Fleet managers face a number of challenges when working with executive feets that just don't exist elsewhere: executive egos, demands for special attention, keeping high-line vehicles on the road, tending to personal needs, and providing hands-on assistance. All of these demands can leave a feet manager with a splitting headache. But, there are ways that, with proper preparation, the task can be handled smoothly and relatively painlessly. Defning the 'Executive' Vehicle How an executive vehicle is classifed differs from company to company. Te bulk of the regular feet will ofen have diferent levels on the selector — from sales/service, to supervisory, to management, and sometimes up to the director or vice president level. Clearly, a branch manager or other supervisory vehicle isn't normally classifed as having an executive vehicle; however, at the director or vice president level, the challenges begin to show. Logically, the higher up in the organization, the more speed bumps there will be when managing executive vehicles. Tus, the frst step in managing executive feets is to defne exactly what vehicles qualify for each executive designation. For the most part, feets limit executive vehicles to those that are purely compensatory — vehicles provided as compensation rather than those that are mission-centric. A sales or service representative needs transportation to do the job. So, too, does the branch manager or other direct supervisor and perhaps even a regional director or feld vice president. Whereas most "Clevel" (CEO, CFO, CIO, etc.), senior line

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