Automotive Fleet

OCT 2013

Magazine for the car and truck fleet and leasing industry

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Page 7 of 81

CONTENTS 26 42 Fleet Administrator by Day, Fire Chief the Rest of the Time While they may seem different, both jobs have a common link: safety and Bryant Garner. 44 A Fleet Legend Turns 90 Features 14 Car OTD Times Remain Static While Truck OTD Improves Although order-to-delivery (OTD) times remained relatively static in MY-2013, there were notable improvements, especially among light-duty trucks and SUVs. Quality holds and recalls impacted some high-volume feet models. 26 State Farm's Dick Malcom Receives Fleet Manager of the Year Award Dick Malcom, feet administrator for State Farm Mutual Automobile Insurance Co., was named the 2013 Professional Fleet Manager of the Year. The 30-year feet veteran has overseen signifcant changes to the insurance company's feet. Al Cavalli could turn a wrench one day and don a suit to speak to hundreds the next. He accomplished his goals by working hard and continually learning his craft. 46 Interview with Tom Coffey of Merchants After 18 months at Merchants Fleet Management, Tom Coffey, VP Sales & Marketing reviews the changes he's helped initiate at the feet management company. 50 5 Forgotten Driver Distractions to 'Wreck'-ognize Distracted driving policies should include the less thought about, but still prevalent distractions that substantially increase crash risks. 52 Fleet Safety Training Must Fit a Company's Culture According to ADTS, which celebrates 30 years in the industry this year, driver safety training programs must conform to a feet's specifc circumstances. 34 Refecting on the Past, Changing for the Future 56 50 Years of Successful Fleet Management Innovation Change is a part of just about every industry, but in feet, it seems so much more profound when you look back to where we once were. With an aim to continually grow and improve, LeasePlan recently celebrated its golden anniversary. 36 Ram ProMaster: Reporting for Duty As the Ram ProMaster Van arrives on the market. It is particularly suited and fexible for specialized upftting and vocational applications. 2 60 Mother Nature's Devastating Impact on Fleet Operations In 2005, Hurricane Katrina destroyed or damaged approximately 2,000 feet vehicles in the Gulf Coast. Last October, Hurricane Sandy disrupted the refueling AUTOMOTIVE FLEET I OCTOBER 2013 OCTOBER 2013 ■ VOL. 52, NO. 12 infrastructure and feet communication with drivers in N.J. and N.Y. 62 Peeling the Onion: Understanding Fleet Best Practices It can be a daunting process to establish a feet's best practice benchmarks, but there are resources available to make the process manageable and, most of all, successful. 69 2013 Inductees to Fleet Hall of Fame Recognized industry leaders and pioneers contribute signifcantly to the commercial feet management experience. 69 Departments 4 On the Web 6 Letters 10 Industry News 11 Fuel Management 12 Market Trends 64 Personnel Personals 66 Used-Vehicle Prices 74 Ad Index 76 Editorial AUTOMOTIVE FLEET (ISSN 0005-1519) (USPS 038-620) is published monthly with additional issues in April and June, by Bobit Business Media, 3520 Challenger Street, Torrance, California 90503-1640. Periodicals postage paid at Torrance, California 90503-9998 and additional mailing offces. POSTMASTER: Send address changes to Automotive Fleet, P.O. Box 1068 Skokie, IL 60076-8068. Please allow 6 to 8 weeks for address changes and new subscriptions to take effect. Subscription Prices - United States $35 per year; Canada $42 per year; Foreign $75 per year. Single copy price - $10; Fact Book - $50. The contents of this publication may not be reproduced either in whole or in part without consent of Bobit Business Media.

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