Automotive Fleet

FEB 2014

Magazine for the car and truck fleet and leasing industry

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this as an opportunity to tap into a new revenue stream that can help offset the higher acquisition costs of new vehicles. Expect to see more developments in these areas, as f eets seek out and explore new opportunities and trends. Partha Ghosh, Director, Supply Chain Management ARI Mt. Laurel, N.J. Confronting Fraudulent Personal-Use Reporting Like fuel prices this year and prior to that the technician shortage, personal use will be one of the biggest universal f eet issues evolving in the next 12 months. This is not an easy issue to address with high fuel prices and employees perceiving this privilege as somehow being a right. Richard Battersby Director, Fleet Services University of California, Davis LETTERS TO THE EDITOR AUTOMOTIVE FLEET I FEBRUARY 2014 8 How Do Fleets Determine Driver Eligibility? What tools or applications are most used by companies to manage f eet eligibility and compliance? Or, do most companies create their own internal tools to manage their f eet? Carolyn Spotts, PMP Global Procurement Hewlett-Packard Roseville, Calif. Most companies develop internal tools to determine driver eligibility. The top two criteria are job role and number of business miles driven annually, with the industry average being 12,000 business miles per year. — Editor Change in the Past Decade Since I became f eet manager 12 years ago, a lot has changed! Most notable, to me, is the availability of information, resources, tools and technology that we have access to now versus 12 years ago. It is a signif cant improvement which has certainly helped me be more effective and successful in my role. Looking out into the future, I expect there will be value in leveraging the U.S. and global f eets. Meegan Heritage Manager, Fleet & Field Operations Biogen Idec Weston, Mass. Knowing When to Turn it Off I agree that having the ability to work from home or the road takes some stress out of the increased workload and respon- sibilities; however, the key is learning when to turn it off. Rachel Johnson, CAFM Fleet Specialist, Region Americas Konecranes, Inc. Springf eld, Ohio Motor vehicle records (MVRs) provide f eets a basic look into driver behavior. MVRs truly are a bare-minimum requirement of any driver safety program. MVR data, in conjunction with a com- prehensive safety program, can protect companies from liability and punitive judgments. Let's face it, even one lawsuit resulting from a f eet accident can be a f nancial burden and a public rela- tions nightmare if the company hasn't protected itself. This is why a comprehensive MVR program is so important. "But an MVR is already part of our pre-hire screening." While this may be true, our experience tells us as many as 20 percent of f eets larger than 100 vehicles don't perform post-hire MVR checks. That's an improvement over just a few years ago, but it still reveals that there are too many companies unnecessarily putting themselves at serious risk. Consider that a driver can have a suspended license and may not even be aware of it. This can happen because certain states suspend licenses for unpaid child support, lapsed personal auto insurance, unpaid f nes, failure to appear for a hearing, and other reasons that have nothing to do with driving. "I didn't know about it" typically won't work as an excuse for the driver, and it absolutely won't work for a company defending itself against a lawsuit. All it takes is one serious injury or fatality caused by a driver with multiple accidents and/or a poor MVR that went unchecked by their employer to cause both a f nancial and PR nightmare. With the growing inf uence of social media and the 24-hour news cycle, the negative PR effects are magnif ed many times over from just a few years ago. Hard working f eet managers should never have to f nd themselves in the position of having to explain a major incident involving a driver with a poor driving record, especially one that has already caught media attention. We still see pre-hire MVRs not being fully integrated with the driver safety program. When your driver safety program standards are not applied to the pre-hire MVR process, a company can f nd itself adding risky drivers to an already effective safety program, thus counteracting all the hard work being invested. Along with the need for solid communication and consistently applied safe driving criteria, is the need to ensure your program is compliant with the federal Fair Credit Reporting Act (FCRA). So, whether you manage your own f eet or have a f eet manage- ment company, you should be asking these questions: ● Are we really FCRA-compliant? ● Do our standards for pre-hire MVRs work in conjunction with the criteria for our post-hire driver safety program? ● How often, and for what reason do we run MVRs? Companies need to have MVR standards and FCRA compliance built into hiring practices and they need to apply them consis- tently (with the input of the f eet and risk departments). These are key step for f eets to reduce their accidents and ultimately their liability exposure. Vincent Brigidi President & Chief Operating Off cer The CEI Group Trevose, Pa. MVRs: You Should Have Known What You Could Have Known A F 0 2 1 4 l e t t e r s . i n d d 8 AF0214letters.indd 8 1 / 2 3 / 1 4 9 : 3 2 A M 1/23/14 9:32 AM

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